Off-the-shelf software or a custom back office?
Off-the-shelf software is usually the right choice when your process is standard. A custom back office is worth considering when your approvals, pricing or paperwork are unusual and you keep working around the tool.
Off-the-shelf fits when
- Your process is common for your industry.
- You are happy to adapt how you work to the tool.
- You need something running this week.
Custom fits when
- Your approvals or pricing rules do not fit any tool without workarounds.
- Work still gets retyped between systems.
- You want software helpers doing routine chores inside your own rules.
A middle path
You do not have to choose all at once. Many companies keep the tools that work and build only the part that does not, starting with one chore.
Questions
Is custom software more expensive?
It costs more to start than a subscription. We agree a fixed fee for each part, paid in stages, so you know the cost before each stage begins.
Can we keep our current tools?
Yes. We can build around them and replace only what is holding you back.
How do we decide?
Book the intro call. We tell you honestly if an existing tool is the better answer.
Twenty minutes, by phone or video, free.
Book an intro call